A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians nationwide with extraction equipment already loaded and running.
We built Hirex Water Damage after hearing the same complaint over and over from property owners across USA — the "24/7" number that never actually answers. Every technician on our roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work wherever we send a crew, so you're protected from the moment our truck pulls into the driveway.
Our regional equipment network means drying gear is already close by no matter which market you're calling from.
Talk to a property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, market by market, across USA.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see nationwide started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our dispatcher will give you an honest read on urgency, not a sales pitch.
Whether it's one bedroom carpet or an entire flooded commercial floor, our crews scale the response to match the loss — nothing gets a cookie-cutter response.
Our units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Businesses and property managers nationwide get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our regional warehouse network keeps drying equipment close no matter which market you're calling from.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider any job done, and getting there again is on us, not you.
A short call with our dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
We measure moisture with instruments, not guesswork, and we won't sign off on any job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the work order, not just in an ad. We try to send the original crew back for any follow-up so you're not re-explaining the job to someone new.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged in regional hubs rather than one central depot, most calls see a technician on-site quickly, typically within a couple of hours.
We always quote first. You'll see a written estimate for the job before any drying equipment starts running.
Our on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for your insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on any job as complete.
We regularly handle sewage backups using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our technician confirms it's safe.
Commercial response is a regular part of our work — restaurants, offices, and multi-unit buildings included.
Most residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the service, not an upsell.
We stand behind every job with a documented dry-standard guarantee and a 30-day callback policy.
We cover states and communities nationwide — see the list below for the areas our crews serve directly.
Beyond the largest metro areas, our coverage extends into smaller communities across USA, with crews available for large-scale or commercial losses anywhere in between. If your address falls within our national coverage area, a Hirex Water Damage crew can typically respond the same day.
One call gets you a crew from our network, not a generic queue.
Call +1-844-578-1604