Whether it's a slow leak that's been eating a subfloor for weeks or a flooded basement at 2am, our crews across the country are already moving. Hirex Water Damage sends licensed technicians nationwide with extraction equipment already loaded and running.
Hirex Water Damage started because property owners across USA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work wherever we send a crew, so you're protected from the moment our truck pulls into the driveway.
Our regional equipment network means drying gear is already close by no matter which market you're calling from.
Ask any property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into a subfloor. That's the gap Hirex Water Damage was built to close, market by market, across USA.
The most expensive restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Our units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in every market we serve, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial accounts anywhere we operate, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses get handled under strict Category 3 protocol everywhere we work: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
Every estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging across our service network means response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
We measure moisture with instruments, not guesswork, and we won't sign off on any job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged in regional hubs rather than one central depot, most calls see a technician on-site quickly, typically within a couple of hours.
We always quote first. You'll see a written estimate for the job before any drying equipment starts running.
Around-the-clock coverage includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our teams do, not a job we sub out.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Commercial response is a regular part of our work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Check the state list below to see whether our crews already serve your area.
USA is part of our full service territory, reached through a network of staged equipment and on-call technicians rather than a single central branch. If your address falls within our national coverage area, a Hirex Water Damage crew can typically respond the same day.
Reach our line directly and get a technician on the way today.
Call +1-844-578-1604