Pipes don't wait for daylight to fail, and our dispatch network doesn't wait for morning to respond. We dispatch units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck, coast to coast.
We built Hirex Water Damage after hearing the same complaint over and over from property owners across USA — the "24/7" number that never actually answers. Every technician on our roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work wherever we send a crew, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in regional hubs rather than one central depot, we're not waiting on a cross-country supply run before we can start extraction.
Anyone who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, market by market, across USA.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see nationwide started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our national line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Our units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in every market we serve, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Businesses and property managers nationwide get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
Every estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment is staged in regional hubs rather than one central depot, most calls see a technician on-site quickly.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider any job done, and getting there again is on us, not you.
Our team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Every job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the work order, not just in an ad. We try to send the original crew back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most dispatches are on-site within a couple of hours since our crews and equipment are staged regionally, not flown in from a single central location.
Upfront, written pricing is standard on every job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7, wherever we operate.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our teams do, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the service, not an upsell.
Our guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover states and communities nationwide — see the list below for the areas our crews serve directly.
USA is part of our full service territory, reached through a network of staged equipment and on-call technicians rather than a single central branch. If your address falls within our national coverage area, a Hirex Water Damage crew can typically respond the same day.
One call gets you a crew from our network, not a generic queue.
Call +1-844-578-1604