A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck, coast to coast.
We built Hirex Water Damage after hearing the same complaint over and over from property owners across USA — the "24/7" number that never actually answers. Every technician on our roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and hold active licensing in every market we operate in, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in regional hubs rather than one central depot, we're not waiting on a cross-country supply run before we can start extraction.
Ask any property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into a subfloor. That's the gap Hirex Water Damage was built to close, market by market, across USA.
The most expensive restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our dispatcher will give you an honest read on urgency, not a sales pitch.
Whether it's one bedroom carpet or an entire flooded commercial floor, our crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in every market we serve, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial accounts anywhere we operate, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging across our service network means response times usually beat the national average by a wide margin.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider any job done, and getting there again is on us, not you.
A short call with our dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Our technicians use moisture meters at the start and the end of every job, everywhere we work, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the work order, not just in an ad. We try to send the original crew back for any follow-up so you're not re-explaining the job to someone new.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Regional staging across our network usually gets a technician on-site inside one to two hours, depending on traffic and time of day.
Yes — every job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7, wherever we operate.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
We regularly handle sewage backups using full containment, PPE, and EPA-registered antimicrobial products.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our technician confirms it's safe.
We scale crews and equipment for commercial accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the service, not an upsell.
We stand behind every job with a documented dry-standard guarantee and a 30-day callback policy.
Check the state list below to see whether our crews already serve your area.
Beyond the largest metro areas, our coverage extends into smaller communities across USA, with crews available for large-scale or commercial losses anywhere in between. If your address falls within our national coverage area, a Hirex Water Damage crew can typically respond the same day.
Reach our line directly and get a technician on the way today.
Call +1-844-578-1604